Jake Grafenstein

Portrait: Jake Grafenstein

Jake Grafenstein
Undergrad Service Desk Technician
ionehelp@umn.edu

Jacob Grafenstein is a service desk technician in the Institute’s Information Technology department. He is currently an undergraduate at the University of Minnesota with an interest in computer science and web design.

Jacob also has a passion for music, which has driven him to learn to play several musical instruments and to form groups outside of a typical classroom setting.

He has a long history of customer service positions and cares about being sustainable, believing that there are simple tasks, such as turning off lights or running water, that everyone can afford to perform for the betterment of the environment.