Emotional Intelligence: Leading with Heart & Mind

Overview

  • Time Frame: 2.5 or 3 hours. Longer time for more participants.
  • Suggested number of participants: 6-18
  • Materials needed:
  • Room Setup: tables of 4-6
Download the Curriculum

Cultivating emotional intelligence is critically important to the quality and success of our relationships in work and in life. According to the Center for Creative Leadership, 75% of careers are derailed due to lack of emotional competence leading to issues such as: unsatisfactory team leadership, inability to adapt to change or being able to elicit trust. Unlike IQ, emotional intelligence is less static and can therefore be cultivated and areas of growth can be targeted. Learn how to enhance your performance, better interact with others and maximize your leadership potential.

When you sign-up for this workshop, you will receive a link to the EQi which is an instrument that measures emotional intelligence. Because completing the EQi Assessment is a requirement for the workshop, registration will close on September 25th. The $25 fee is directly to cover the cost of this assessment.

Essential Questions

Facilitator outcome:     Participants will be able to:    
 

Workshop Materials

 

    Sample Agenda

    1:30 – 2:00 Introductions & Icebreakers

    2:00 – 2:30 Connecting the Dots of Your Cultural Background

    • Values Exercise
    • Salsa, Soul & Spirit Exercise
    2:30– 2:40 Break
    2:40-3:00 Presentation
    3:00-3:50 Case Study: Why Diversity Can Lead to Better Ideas
    4:10-4:30 Reflection & Integration

    Ask students to share what actions steps they will be taking.

    Pre-Workshop Email
    We recommend sending out the pre-workshop email one-week before and a short follow-up two days before the workshop. This workshop does not require any pre-work before the workshop, but you could include a link to a TED Talk to help prime students for the workshop experience.

    Here’s an example:

    Dear Workshop Participants:

    Thank you for signing up for the Developing Intercultural Competence workshop. The workshop will take place in the [Learning and Environmental Sciences Building on the St. Paul campus] from [time-time] in [room] on [Date].
    [Insert description of workshop].

    There is no pre-work required for this workshop. You will need a pen. If you do have 18 minutes to spare, we recommend watching this TED Talk, “The danger of a single story” before the workshop.

    We look forward to meeting with you soon,

    [Your name]
    Hi Everyone,
    Thanks for attending the Boreas Developing Intercultural Competence workshop!. For more information on our certificate program, please visit this page. I have attached the PowerPoint slides, a copy of the poster I handed out, and the diversity wheel worksheet.

    For those of you in the sciences, I thought these articles may be of interest to you:

    Science and Intercultural Competence

    Further Reading

    Bennett, M. J. (2004). Becoming interculturally competent. Toward multiculturalism: A reader in multicultural education, 2, 62-77.

    Deardorff, D. K. (2010). A comparative analysis and global perspective of regional studies on intercultural competence.

    Giles, S. (2016). The most important leadership competencies, according to leaders around the world. Harvard Business Review. Online.

    Hammer, M. R., Bennett, M. J., & Wiseman, R. (2003). Measuring intercultural sensitivity: The intercultural development inventory. International journal of intercultural relations, 27(4), 421-443.

    Hofstede, G., Hofstede, G. J., & Minkov, M. (1991). Cultures and organizations: Software of the mind (Vol. 2). London: McGraw-Hill.

    House, R. J., Hanges, P. J., Javidan, M., Dorfman, P. W., & Gupta, V. (Eds.). (2004). Culture, leadership, and organizations: The GLOBE study of 62 societies. Sage publications.

    Javidan, M., Dorfman, P. W., De Luque, M. S., & House, R. J. (2006). In the eye of the beholder: Cross cultural lessons in leadership from Project GLOBE. The academy of management perspectives, 20(1), 67-90.

    Websites & Videos

    Cultural Dimensions Videos
    Short two-minute videos on different cultural dimensions:

    The Danger of a Single Story-TED Talk
    Our lives, our cultures, are composed of many overlapping stories. Novelist Chimamanda Adichie tells the story of how she found her authentic cultural voice — and warns that if we hear only a single story about another person or country, we risk a critical misunderstanding.
    Geert Hofstede’s Cultural Dimensions Website
    Compare the cultural dimensions of different countries by using this interactive site.
    Intercultural Development Inventory (IDI)
    View research and sample reports on the IDI.
    Intercultural Knowledge and Competence Value Rubric
    Developed by the Association of American Colleges and Universities, through a process that examined many existing campus rubrics and related documents for each learning outcome and incorporated additional feedback from faculty.

    ​Please let me know if you have any questions, or if there are resources/connections that would be helpful. I’m more than happy to help!

    All my best,
    Kristi
    Click here for survey example.

     

    References

    Bennett, M. J. (2004). Becoming interculturally competent. Toward multiculturalism: A reader in multicultural education, 2, 62-77.

    Deardorff, D. K. (2010). A comparative analysis and global perspective of regional studies on intercultural competence.

    Giles, S. (2016). The most important leadership competencies, according to leaders around the world. Harvard Business Review. Online.

    Hammer, M. R., Bennett, M. J., & Wiseman, R. (2003). Measuring intercultural sensitivity: The intercultural development inventory. International journal of intercultural relations, 27(4), 421-443.

    Hofstede, G., Hofstede, G. J., & Minkov, M. (1991). Cultures and organizations: Software of the mind (Vol. 2). London: McGraw-Hill.

    House, R. J., Hanges, P. J., Javidan, M., Dorfman, P. W., & Gupta, V. (Eds.). (2004). Culture, leadership, and organizations: The GLOBE study of 62 societies. Sage publications.

    Javidan, M., Dorfman, P. W., De Luque, M. S., & House, R. J. (2006). In the eye of the beholder: Cross cultural lessons in leadership from Project GLOBE. The academy of management perspectives, 20(1), 67-90.

    Cultural Dimensions Videos
    Short two-minute videos on different cultural dimensions:

    The Danger of a Single Story-TED Talk
    Our lives, our cultures, are composed of many overlapping stories. Novelist Chimamanda Adichie tells the story of how she found her authentic cultural voice — and warns that if we hear only a single story about another person or country, we risk a critical misunderstanding.
    Geert Hofstede’s Cultural Dimensions Website
    Compare the cultural dimensions of different countries by using this interactive site.
    Intercultural Development Inventory (IDI)
    View research and sample reports on the IDI.
    Intercultural Knowledge and Competence Value Rubric
    Developed by the Association of American Colleges and Universities, through a process that examined many existing campus rubrics and related documents for each learning outcome and incorporated additional feedback from faculty.

    Attending Boreas workshops has allowed me to learn and implement several valuable leadership tools in an increasingly connected world and how to present myself in a professional manner on paper, online, and in person.

    Melany Dunne